Giant Florist Strikes OUT
Imagine my surprise when I called 1-800 flowers today and not only did they not have ANYTHING to cater to sports fans, but the operator I was connected to had no clue what I was talking about. I asked him if he had anything to celebrate the Giants winning the World Series . His response? "Um, we have nothing to do with giants, ma'am. I can't help you." "No, not Giants. The San Francisco Giants. You know? Do you know who won the world series last night?" "Um. Sorry we can't help you." I was in shock that a salesperson for a major organization didn't at least say, "Hey I don't follow sports, so I'm sorry I really don't know what you're talking about." Or, "Our company doesn't have anything for any major sports occasion..." On top of that, I was surprised he didn't start asking questions to dig deeper, because maybe if he'd asked what the teams colors were and realize...