Skip to main content

Review for VAST Restaurant in OKC

Anyone that reads my blog knows I stay upbeat with most things I post.  I try not to get negative or slam anyone or thing.  However ... I feel like I need to warn those, who are considering a trip to VAST, here in Oklahoma City.

VAST is a restaurant that sits high atop the Devon tower, which can be seen from most anywhere in the city.  It's 49 floors up and has a gorgeous view of our fair city, to which I'd promote just for the view.  It's beautiful ... but keep reading. 

My husband and I saved up to be able to go to VAST, as it's a trendy new place that seemed perfect for a date night.  The attire is dressy and the ambiance is supposed to be amazing.

However, I must say that this organization was not prepared to handle any food allergies. So if you have any food challenges at all - you need to think twice before going.

We clarified with our waiter, who was great by the way, that my husband had dire allergies and 'WOULD stop breathing' if ingesting the wrong thing.  To the best of our knowledge, our waiter knew of the severity and alerted the chef to our needs.

Within 5 minutes a food runner approached, holding two tiny plates, saying, "Vegetarian?"  To which I replied, "Um, no.  Gluten free."

He set our plates down and I asked - to be sure - and pointed to my husband's plate ... "Is his gluten free?"

The food server nodded and said, "Oh yes."  Then he left us to our food.

Now thankfully these tiny plates had tiny servings on them, as this was our saving grace.  Because within a few minutes our waiter approached, in panic saying, "Oh no!  You ate the wrong one.  That one is not gluten free!  I'm so sorry."  He pointed to my husband's plate and was openly upset.  I can't fault our waiter ... he really tried to do the right thing.

The manager however ... is another story.

After my husband the wrong item, to which he could have stopped breathing, we spent a very tense 20-30 minutes to see if he was okay. Granted manangement checked on us, but I feel it was only to make sure we were still able to pay our bill.

Why you ask?  Because after the smoke had cleared, and we finished eating the right items ... the manager served us a bill and said 'if anything would have happened to him, we'd have taken care of the bill-but since he ended up okay... you'll have to pay."

Are you kidding me? We had one of the worst experiences of our lives, and that comment was like a slap in the face. We weren't asking for anything to be comped, although it would have been nice if they had comped at least my husband's food, as he's the one that dealt with not knowing if he was going to stop breathing.

I would have thought that Vast, being a high class establishment, would have put customers first but all they cared about was our bill in the end -no matter the trauma we suffered.


So to you, considering where to dine in our fine city, make sure you remember to check yelp.com for all reviews for this restuarant, as I'm not the only one who have had issues there.  I think the owners need to restructure their management and policies to accommodate customers first and themselves second.  It's not worth the money if they don't care about your experience.
2 comments

Popular posts from this blog

Voting is like a PBJ

So, yesterday was voting day for many offices like County Clerk and Congress.   I always want to educate myself on the many issues and campaign trailblazers so I can make my voice count.  Voting is our God-given right which wasn't even acknowledged by our nation until the women's suffrage movement.  Many of our great - great grandmothers met, marched, and went on strike to strive for the right to vote.
When I hear anyone I come in contact with say that due the fact that they don't like anyone on the ballot they're not going to vote - it blows my mind!  We are blessed with that privilege!  And even if you don't like anyone, to not vote is still casting a vote because your voice isn't heard.  
Think of it like this:   What if there was only a choice between peanut butter or jelly - and the popular vote would bring to light what we're allowed to eat.   If you say, 'Well, I don't like either, so it doesn't matter!'  Then you choose not to vote.…

Brian Naranjo - A Celebrated Man

It's Saturday...

It's Saturday, and at this very moment a few hundred miles north of me, my friend is grieving the loss of her husband.

It's Saturday and this week has felt like an eternity.  I've moved through this week with such a heavy heart.

And I feel guilty for being trapped in this fog of sorrow, as I'm not the one who lost my life long partner of over 20 years. I'm not the one who just got my husband back from Afghanistan, only to lose him to an unexpected death.


I can not fathom how my friend is coping, walking step by step through the process of burying her soul mate at the tender young age of 39.

Brian Naranjo would have been 40 years old on February 29th, 2012. Brian Naranjo would have his whole life ahead of him.  He would have been celebrating a marquis year, when you're supposed to reflect on where you've come and what you have left to do. 

In reading his Facebook wall, as I'm inexplicably drawn to it, I've read the many memo…

Undercover Boss Eye Opener

This past week I watched Undercover Boss, which featured Retro Fitness and one employee in particular, who got fired.  Normally Undercover Boss shows a few employees, with great stories and good work ethic, and sometimes there may be a few problem employees.

In this last issue, it seems all anyone is talking about is that one problem employee, named Jacqueline, who was a shining example of what bad attitudes are really about, and was about as bad as they come.

Jacqueline, who on the outside, seemed like a clean cut decent person until she opened her mouth to speak.  And this girl wasn't just rude ... she was abusive to everyone around her. 

As if it wasn't bad enough that she was completely unprofessional and had no compassion for anyone around her at work ... she then turned into the flippant, defensive, careless girl, who talked back to the CEO of the company when he tried to explain his grievances with her.  She passionately denied anything he was trying to explain to her, …